Refund policy


📜 Return & Exchange Policy

At Fav Couture , each piece is handcrafted and made to your selected size.

Because our dresses are custom-made and tailored specifically for you, we do not accept returns or cancellations once the order is placed.

However, we are happy to assist with:

• Manufacturing defects
• Major sizing errors (if measurements were submitted correctly)
• Damaged items during shipping

Claims must be reported within 48 hours of delivery with photos and order details.

Alteration adjustments are the customer’s responsibility unless there is a confirmed production error.Sizing Disclaimer:
We produce garments based on the measurements selected or submitted by the customer. Fav couture  is not responsible for incorrect measurements provided at checkout.

 

All sale and custom couture pieces are final sale